Walter Roberts Insurance Brokers Inc.

Privacy Policy

Walter Roberts Insurance Brokers Inc. is committed to protecting your privacy and the confidentiality of your personal information. In order to comply with privacy legislation, known as Bill C-6 Personal Information and Electronic Documents Act (PIPEDA) effective January 1, 2004, we have developed this Privacy Policy.

Walter Roberts Insurance Brokers Inc. only collects, uses and discloses Personal Information for the following purposes:

Identified Purposes

• Offering and providing insurance and financial products and services to you;
• Establishing and maintaining communications with you;
• Verifying your identity and the accuracy of your Personal Information with insurers, government agencies and financial institutions;
• Determining and facilitating your payment of fees and premiums;
• Investigating and paying claims;
• Detecting and preventing fraud or other illegal activities;
• Complying with the law or the requests of law enforcement agencies or regulators; and
• Notifying you or allowing our affiliated companies to notify you of certain products or services offered by us, or our affiliated companies.

Consent

Your knowledge and consent of Walter Roberts Insurance Brokers Inc.’s collection, use and disclosure of your Personal information is critical. We rely on the following actions by you as indications of your consent to our existing and future Personal Information practices:

• Your voluntary provision of Personal Information directly to Walter Roberts Insurance Brokers Inc. through a registered insurance broker or representative for the purpose of acquiring an insurance contract or financial service or product (including information previously provided to Walter Roberts Insurance Brokers Inc.);
• Your express consent or acknowledgement contained within a written, verbal or electronic application process;
• Your consent solicited by Walter Roberts Insurance Brokers Inc. for a specified purpose;
• Your receipt of the Privacy Policy, until you notify Walter Roberts Insurance Brokers Inc. of a withdrawal of this consent; or
• Your consent given through your authorized representative such as a legal guardian, agent or holder of a power of attorney.

Subject to certain legal or contractual restrictions and reasonable notice, you may withdraw this consent at any time. Walter Roberts Insurance Brokers Inc. will inform you of the consequences of withdrawing your consent. In some cases, refusing to provide certain Personal Information or withdrawing consent for Walter Roberts Insurance Brokers Inc. to collect, use or disclose your Personal Information could mean that we cannot provide you with insurance coverage or other requested products, services or information. If you wish to withdraw your consent to be notified of marketing initiatives, please call us at 905-764-8061 Ext. # 226.

Accuracy

Walter Roberts Insurance Brokers Inc. will maintain your Personal Information as accurate, complete and up-to-date as is necessary for the Identified Purposes.

Safeguards

Walter Roberts Insurance Brokers Inc. will protect your Personal Information by security safeguards appropriate to the sensitivity of the information. Safeguards will vary depending on the sensitivity, format, location and storage of the Personal Information.

Accountability, Openness & Customer Access

When you telephone our office, we may confirm your identify by requesting certain Personal information, and you may be directed to provide your request in writing.

Walter Roberts Insurance Brokers Inc. will only collect Personal Information by fair and lawful means. We will retain Personal Information only as long as is necessary for the fulfillment of the Identified Purposes. Walter Roberts Insurance Brokers Inc. is responsible for all Personal information under its control, and has designated a Privacy Officer who is accountable to our Board of Directors.

Limiting Collection & Retention of Personal Information

Walter Roberts Insurance Brokers Inc. will only collect, use or disclose Personal Information that is necessary for the Identified Purposes or as required by law. If we require Personal Information that for any other purpose, you will be notified of the new purpose, and subject to your consent, that new purpose will become an Identified Purpose.

Walter Roberts Insurance Brokers Inc. will only collect Personal Information by fair and lawful means. We will retain Personal Information only as long as is necessary for the fulfillment of the Identified Purposes.

Challenging Compliance

If you are not satisfied with the Walter Roberts Insurance Brokers Inc. response to a privacy related inquiry or complaint, you may contact the Office of the Privacy Commissioner of Canada during business hours at 1-800-282-1376 or at www.privcom.gc.ca

WALTER ROBERTS INSURANCE BROKERS INC.

110 West Beaver Creek Road, Suite # 22

Richmond Hill, Ontario L4B 1J9

Telephone: 905 764-8061 Fax: 905 764-8066 Toll Free: 1-800 306-0009

E-Mail: info@walterrobertsinsurance.com Web Site: www.walterrobertsinsurance.com